LoveToKnow Shoes:AllComments

Comments

Brooke, thanks for your question. The company's guarantee policy, as well as contact information, is available here. Good luck.

-- Contributed by: Tsharma

---

I bought a pair almost 2 years ago. Premier Leather - the stitching is coming out of the strap and bottom layer is starting to seperate.

The store I bought them at said I could return them if they broke or wore out, when I took them today they said I had to go online and do it.

Please let me know what my next step is.

Thanks Brooke

-- Contributed by: Brooke

---

Laura, you can view the company's guarantee policy here. I would recommend you contact Rainbow Sandals directly to find out if you're eligible for a new pair. Best of luck!

-- Contributed by: Tsharma

---

I love my rainbows. But mine just broke. The strap completely tore off. Isn't there a lifetime guarantee? And how do I get my new pair?

-- Contributed by: Laura

---

Hi Amber! Thanks for your comment. I encourage you to visit Rainbow Sandals and contact them regarding your shoes. The company does have a guarantee policy (view it here) that may or may not apply to your flip-flops. If you're in doubt, contact the company at (800) 762-7635 or sales@rainbowsandals.com. Good luck!

-- Contributed by: Tsharma

---

I have several pair of your flip flops and have convinced many others to purchase a pair..I have a problem though my favorite pair I have had for 2yrs are tearing up. The straps are coming completely apart.. What can you do about this?? Please help..

-- Contributed by: amber blackwell
> Return to article